A structured process helps ensure you stay on track. Article pdf 255kb how to master the seven step problem solving process. The 7 steps of problem solving provide a systematic approach on solvinga problem. Seven steps for effective problem solving in the workplace. Seven step problem solving technique the happy manager. Charles wrote one of the early internal documents to systematic problem solving in mckinsey. The 7 step problem solving guide provided below has been created to help solve problems where the solution or in some cases the problem. How to master the sevenstep problemsolving process. Propriety information, strictly confidential, internal use only process improvement strategy. If they are kept in mind every time you approach an issue, you avoid jumping to conclusions and implement solutions on an issue which is not properly understood.
Use the selected issue or problem to work through this step. Step 1 identify the problem break it down into smaller steps and decide what you need to action first step 2 brainstorm and write down as many ideas as you can that might help solve the problem, no matter how silly they seem dont dismiss any possible solutions. The sevenstep problem solving method asq granite state. The next phase in our seven step problem solving technique is. The previous steps will have already revealed plenty. Efficiently solve issues with 7 steps of problem solving. Standardize process confirm results and processes step 5. Make contingency agreements about foreseeable future circumstances ifthen. Brainstorming is usually a group based method where. The first step is to define the problem that you have. By following steps, we can more clearly understand what problem it. Issues can be discovered in the process improvement analysis 7step problem solving method. Problem solving sixstep problemsolving process csea work. Mckinsey alums charles conn and rob mclean teach us how to be bulletproof problem solvers using a simple 7steps approach.